Contact Our Billing Department for Insurance and Inquiries

Payment Options

Payment is due at the time of service. Patients that have HSAs, HRAs, or FSAs can provide this information to our staff and we will enter securely on your account for any balances that may become due. Credit Cards and Debit Cards can also be kept on your account with set Payment Plans. Please speak to our receptionist or the billing department if you are interested in this.

Thank you for allowing PCA to be your Health Care Provider and we appreciate your patronage. Our physicians contract with most of the health plans in the area with a few exceptions. If one of our doctors is not listed as a provider for your health insurance plan, please call us to inquire if we are able to accept your insurance. 

As a rule, your insurance pays for many of your medical services delivered in our office. However, depending on your health insurance plan, there may be deductibles, co-insurance and co-pays that are your responsibility. Please be aware that most insurance plans require that your office visit co-pay amount be paid on the date of service. We will do our best to make you aware of the amount due as required by your insurance.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. If you don’t have insurance or don’t intend to use insurance to pay for scheduled non-emergency healthcare services, federal law requires that healthcare providers and facilities provide you with an estimate of the expected charges for medical items and services at least 1 business day before the scheduled services are to be performed. 

• If you are uninsured or not using insurance to pay for your health care services and receive a bill that is more than the Good Faith Estimate, you have the right to dispute the bill. 
• Any patient may request an estimate of the expected charges for non-emergency health care services that have been ordered, scheduled, or referred and state law requires that health care providers and facilities provide you with an estimate of the expected bill for medical items and services within 5 business days of the request.
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like office visits, procedures, laboratory testing, x-ray, or diagnostic testing. 
• Make sure to save a copy or picture of your Good Faith Estimate.
• Please refer to the Good Faith Disclaimer for more information.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers or call them at 1-800-985-3059.